We apologize for any inconvenience caused by missing or defective pieces in your Xblock set. Although it’s rare, we want to make sure you have a complete and enjoyable building experience. If you find any missing or defective pieces, please follow these steps:
- Check your entire set thoroughly.
- If you’re sure pieces are missing or defective, take screenshots of the instructions and mark the specific pieces that are problematic or needed.
- Email the images, along with your order number, to xblockinfo@gmail.com.
This will help us address the issue quickly and get you the replacement pieces you need. We’ll investigate and resolve the matter promptly so you can complete your build.
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